Your customers ask. Your teams ask. Your AI agents ask. Talq answers.
From your own documents and systems: on your website, in your customer portal, in the tools your team already uses, or through the AI agents you work with. We set it up with you and keep it up to date.
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Already talking with Talq
What changes when your knowledge can talk
Knowledge is everywhere in an organisation: on the website, in documents, in the heads of a few people. Finding it takes time. Talq makes it something you can simply ask.
Visitors look for an answer, do not find it, and leave.
They ask Talq and get a clear answer straight away, and they see where it comes from.
Questions that come in after closing time wait until the next morning.
Talq answers day and night, and passes requests to your team complete, ready to call back.
Your team answers the same questions every day.
Talq handles the routine. Your people keep their time for the conversations that matter.
Colleagues search through folders, or ask the one person who knows.
They ask Talq, and get the answer from your own procedures and documents.
When an experienced colleague leaves, their knowledge leaves too.
What you write down once keeps answering questions, for customers and colleagues alike.
One source of knowledge. It answers where you need it.
Talq starts with what you know. Then it answers wherever the question comes up.
- Ready to use
On your website
An assistant on your website that answers visitors, collects requests and passes the difficult questions to your team. Live in days, with a fixed plan.
See the plans - Pilot programme
In your own environment
Your customers and your team talk with your knowledge where they already are: in a customer portal, in an app, in a help desk for employees, or inside the systems they use every day. We design and build it with you.
More about the pilot
From knowledge to answers
You do not need a project team. We set up Talq with you.
Bring what you know
Your website, documents, manuals and procedures. From day one, that is what Talq knows, and it stays up to date when they change.
We shape how it answers
Together we set the tone of voice, what Talq may and may not say, which details it collects, and when it passes a question to a person.
It answers where you need it
On your website with one small snippet, or in an environment we build with you.
What Talq does with your knowledge
Talq does not only answer. It also gets things done.
Answers from your own content
Talq answers from your website and documents, and shows where the answer comes from. When it does not know, it says so. It does not guess.
Collects leads and requests
Talq asks for a name, contact details and the question, and sends it to your team. Even when a visitor stops halfway, you still get what they typed.
Hands over to your team
When a question needs a person, Talq passes the conversation to your team, with the full context.
Works with your systems
Talq can look things up for the visitor, such as available homes, open vacancies or the status of an order.
Gives product advice
Connect your product catalogue, and Talq recommends the right product and links straight to it.
Accepts files
Visitors can send a photo or a document, such as a CV or a floor plan, as part of the conversation.
Shows what people ask
See what people ask most and where they get stuck. Useful input for your marketing, sales, service and your own documentation.
At home in your sector
Talq works for every business that gets questions from customers. Some examples:
Visitor
Is the house on Mill Street still for sale? Can I view it on Saturday?
Assistant
Yes, it is still for sale. I have noted that you want to view it on Saturday. On which phone number can our agent reach you to confirm the time?
Visitor
Which articles do you have about sea floor mapping?
Assistant
We published three articles about that this year. Here is a short summary of each, with a link to the full article.
Visitor
Can I export my data to my accounting package?
Assistant
Yes. You find the export under Settings, then Export. Here are the steps. Do you use one of the packages we connect with directly?
Visitor
I am looking for running shoes with a lot of cushioning, below €120.
Assistant
Here are three pairs within your budget. The first one is our most popular shoe for long distances.
Visitor
Do I need a driving licence for this job?
Assistant
Yes, this job needs a category B licence. Do you want to apply? You can leave your details and your CV right here.
Visitor
Can you help me with my annual accounts? I am self-employed.
Assistant
Yes, we do that for many self-employed people. Shall I ask a colleague to call you? Which day suits you best?
What our customers do with Talq
FRYSK Makelaars
Estate agent
Estate agent in Friesland. Talq answers questions about homes for sale, viewings and valuations, also in the evening and at the weekend.
Visit website
eztat
Marketing for estate agents
eztat builds websites and marketing for estate agents, and offers Talq to them. Its own website runs Talq too.
Visit website
Geomares
Publisher
Geomares publishes trade media for professionals in geo, engineering and construction. Talq runs on its media brands, such as Hydro International, GIM International, Geo-Matching and Land+Water, and helps readers and advertisers find the right information.
Visit website
Your knowledge stays yours
It only says what it knows
Talq makes no promises about prices, stock or delivery times that your information does not support.
Never used for training
We never use your data or your customers' conversations to train AI models.
Privacy by design
Talq is built in the Netherlands, with the GDPR as the starting point.
A person when it matters
When a question becomes complex or needs empathy, Talq passes it to your team.
Questions we often get
Is Talq a chatbot?
Talq talks, but the chat window is only the surface. Underneath is your knowledge, kept up to date and turned into answers. Today that is on your website. In the pilot programme, also in your own environment.
Can we use Talq outside our website?
Yes, that is what the pilot programme is for. Together with you, we build it into the place where your customers or your team already work, such as a customer portal, an app or your own systems, on the same knowledge. Get in touch to take part.
Will Talq make things up?
Talq answers from your own website and documents. When it does not know something, it says so, and it offers to put the visitor in touch with your team.
How long until Talq is live?
Usually a few days. With the demo on this page, you can see a first version on your own website today.
What do I need to supply?
Your website address is enough to start. Documents such as price lists, brochures or manuals make Talq even better.
Can Talq hand a visitor over to a colleague?
Yes. Talq sends the request to your team by email, with the full conversation, so the visitor does not have to explain it again.
Which languages does Talq speak?
Talq answers in the language the visitor writes in. The chat window itself is available in several languages.
Does Talq work with the systems we use?
If your system can be reached online, Talq can usually work with it. In the intro call we look at what you use.
What does Talq cost?
That depends on the plan and on what you need. Conversations are included in every plan.
Let's talq.
Enter your website and see Talq answer with your own knowledge. Or tell us what you have in mind, and we talk it through.
Talqy
Step 1 of 2: your website
- Hi! I'm Talqy. Which website should I learn about?